Refund & Cancellation Policy

1. Scope

This policy covers package holidays booked through this site. It sits alongside the booking conditions, which take precedence where the two differ.

2. Cancellation charges

Charges are a percentage of the total package price and rise as departure approaches, because the operator’s own costs become unrecoverable.

Days before departure	Charge
More than 70 days	Deposit equivalent — 20% of the package price
70 to 43 days	40% of the package price
42 to 29 days	60% of the package price
28 to 15 days	80% of the package price
14 days or fewer	100% of the package price

3. Refunds owed to you

Where a refund is due it is made to the original payment method. Allow up to 14 days from the date the refund is agreed.

4. Cancellation by the operator

If a package is cancelled before departure and you are not offered a reasonable alternative, you are entitled to a full refund of everything paid for the package.

5. What is never refundable

• Travel insurance premiums.
• Visa and passport costs.
• Extras bought directly from an airline or hotel rather than through the package.

6. Statutory rights

Nothing here removes rights you have under consumer law, including package travel legislation.

7. This is a development build

Every price, date and itinerary on this site is illustrative. This is a development build, not a live travel agency. No money is taken, so no refund can arise.