Get in touch
Contact
How to reach us, and what to have to hand when you do.
Ways to reach us
hello@kavro.example — the address is a placeholder and does not receive mail.
Your access
Which plan you paid for and when it expires are both on your account page, without needing us.
Help centre
Most questions are already answered in the help centre and the FAQ.
What we cannot help with
Worth saying up front, so you are not waiting on an answer that will not come.
Bookings you made elsewhere
Once you follow a link out, the booking belongs to the airline, hotel or agent. Kavro cannot see it, change it or refund it.
Fares that have moved
Prices change between being read and being booked. We cannot hold, reinstate or honour a fare the seller no longer offers.
Send a message
Tell us which plan you paid for if the question is about billing — it is the fastest route to an answer.